Privacy Policy

1. Right to Information

This data protection policy aims to regulate the access and use of the services of the website (hereinafter “THE WEBSITE”), which is made freely available to Internet users (hereinafter “users”) interested in these services and their contents.

Subject to the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data (hereinafter “LOPD”) and its implementing regulation, Royal Decree 1720/2007, of December 21, CLIMALCOR, as the owner of the Website, informs the user of the existence of personal data files created by it and under its responsibility. Likewise, in compliance with Article 26 of the LOPD, and following the guidelines of the General Register of Personal Data of the Spanish Data Protection Agency, CLIMALCOR has registered these files, to which the corresponding registration code has been assigned.

Similarly, CLIMALCOR informs the user that such personal data is hosted on a server located within the European Union, and the hosting company 1&1, a French entity adhering to the “Safe Harbor Principles,” acts as a data processor in the processing of said data, as recognized by the Spanish Data Protection Agency.

All of the above is accepted by the user voluntarily, expressly, unequivocally, and without any reservations.

2. Right of Access, Rectification, and Cancellation of Data

The user has the right to access this information, to rectify it if the data is incorrect, and to unsubscribe from THE WEBSITE’s services.

The exercise of these rights can be carried out through the Website itself. In case of problems with effective online exercise, as well as to resolve any doubts or controversies regarding our Privacy Policy and Personal Data Protection, users may contact:

CLIMALCOR ( Marchenilla 13 Postal Code 41510, Mairena del Alcor (Seville), Spain.

This can be done through a letter sent to the aforementioned address, indicating the subject of reference. Users can also send an email to, providing in both cases a photocopy of their national identity card or passport, or another valid identifying document. In the event that the user decides to exercise these rights and their email address is part of the personal data provided to us, we would appreciate it if the communication explicitly stated this circumstance, indicating the email address for which the rights of access, rectification, cancellation, and opposition are being exercised.

3. Modification of this Privacy Policy and Personal Data Protection

THE WEBSITE reserves the right to modify this Policy to adapt it to future legislative or jurisprudential developments.

4. Purpose

THE WEBSITE obtains information about the registered user through the opinions expressed by the user, the use they make of the different community functions, or the administration and use they make of THE WEBSITE. Likewise, correspondence that the user sends to THE WEBSITE may be stored and evaluated.

THE WEBSITE conducts internal investigations regarding the demographics, interests, and behavior of the user. These investigations are based on the personal information provided during registration or on tasks performed by users. The sole purpose of this activity is analysis to better understand and optimize what our users demand.

The user states that they agree to this privacy policy and expressly accepts it without reservation.

5. Mandatory or Optional Nature of the Information Provided by the User and Its Truthfulness

In the registration form that THE WEBSITE makes available to the user, there are certain fields whose completion is strictly necessary to provide the service that the Website offers to registered users, while the inclusion of data in the remaining fields is voluntary.

The user guarantees that the data provided to THE WEBSITE is true and is responsible for keeping it up to date and informing of any changes to it.

Likewise, the user guarantees that all personal information provided is accurate and is updated so that it accurately reflects their current situation. It is the responsibility of the user, at all times, to keep their data up to date, and the user is solely responsible for any inaccuracies, falsehoods, or illegality that the provided data may incur and for the harm that may result from it to THE WEBSITE or to third parties due to the use of the services offered by THE WEBSITE.

6. Use of the Website by Minors

The service offered by THE WEBSITE is exclusively aimed at users over 14 years of age, and minors under this age are completely prohibited from accessing it.

However, THE WEBSITE requires users aged between 14 and 18 to inform and consult with their parents or legal guardians about the possibility of using the service offered by the Website. In this way, the user and, where applicable, their parents or legal guardians will be solely responsible for any damage and harm caused to third parties by the publication of content or images that contravene the law and these General Terms of Use.

Notwithstanding the above, THE WEBSITE reserves the right to verify, by appropriate means, the actual age of any user registered on the Website. If THE WEBSITE has even the slightest suspicion that a registered user is under 14 years old and the data filled out in the registration form is false, THE WEBSITE may delete or block the user profile, preventing access to the services offered.

This same right of unilateral cancellation or deletion may be exercised by THE WEBSITE regarding those registered users who, in any way, harm the stability of the community or the Website.

7. Data Provided by Minors

Those over the age of fourteen may register on THE WEBSITE as users, provided that they guarantee the truthfulness and accuracy of the information provided and act with the prior and express consent of their parents or legal guardians, for the processing of their personal data, and express this when filling out the subscription form.

In no case will data relating to the professional, economic, or intimate situation of other family members be collected from minors without their consent.

If you are a minor and are visiting this Website without the knowledge and approval of your parents, you should not register as a user.

8. User Consent

The act of sending personal data through the electronic form that THE WEBSITE makes available to the user to register, or, where applicable, email messages, implies the express and unequivocal consent of the sender to the automated processing of the data included in the indicated means, for all functional actions that are necessary for the proper provision of the service offered by THE WEBSITE, as well as for sending electronic communications of an informative and commercial nature, with products, initiatives, and services from THE WEBSITE.

9. Control of the Privacy of the User Member of THE WEBSITE

The user authorizes THE WEBSITE to access their personal data, provided in the electronic registration form, for the purpose and effect that the assigned Personal Shopper can offer specific and suitable suggestions for their profile.

10. Electronic Communications

By completing and sending the electronic form on THE WEBSITE, the user consents, expressly and unequivocally, to the sending of an electronic newsletter that includes the most relevant news, information, and updates from the Website, which may also consist of any other form of communication, whether commercial or informational, related to the services of THE WEBSITE.

THE WEBSITE establishes a mechanism through which users who request it can easily, quickly, and free of charge modify or delete these services. To do this, the user can exclude this service by following the instructions provided in the footer of the body of said electronic communications.

11. Security

THE WEBSITE informs its users that it has adopted the technical and organizational measures established by regulations to guarantee the security of personal data, preventing its alteration, loss, treatment, or unauthorized access, given the state of technology, the nature of the data stored, and the risks to which they are exposed, all in accordance with the provisions of Royal Decree 1720/2007, of December 21, which approves the Regulation for the development of Organic Law 15/1999, of December 13, on the Protection of Personal Data and other control procedures for the security of information systems.

12. Cookies and IPs

The user accepts the use of cookies and IP tracking derived from the use of THE WEBSITE. The traffic analyzer possessed by the Website uses cookies and IP tracking to collect data for purely statistical purposes, such as the date of the first visit, the number of times a visit has been made, the date of the last visit, the URL and domain of origin, the browser used in navigation, and screen resolution. However, the user can disable and/or delete these cookies by following the instructions of their Internet browser.

THE WEBSITE does not use “spamming” techniques and will only process the data that the user transmits through the electronic form enabled on this Website or email messages (commercial communications).

The processing of this personal data, as well as the sending of commercial communications made by electronic means (as mentioned above), is carried out by THE WEBSITE in accordance with the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data and Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, as well as the regulations that develop them.

13. Applicable Law

This Privacy Policy and Personal Data Protection is governed in all respects and scope by Spanish law.

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